Patient Contact Hour Requirements in Physician Employment Agreements

By Dennis Hursh | Physician Contracts

Jan 09
patient contact hours

The first draft of many standard physician employment agreements is silent on patient contact hour requirements. Often, the first offer provides that the physician is expected to work “full-time”, without defining that term.

Larger physician practices and health systems are often willing to stipulate that you are expected to work 40 hours per week (exclusive of call coverage requirements). At first blush, many physicians might feel that is eminently reasonable. A standard work week is 40 hours, right?

However, it’s important to delve into how many patient contact hours are required each week. Some employers specifically require 40 patient contact hours per week. If you are scheduled to see patients for 40 hours each week, you may be working significantly more than you initially anticipated.

In particular, if the employer does not utilize hospitalists, you may be expected to “round” outside of the 40 patient contact hours. This can be especially onerous if the employer admits patients to multiple hospitals.

And regardless of expectations regarding rounding, you can be expected to spend significant time on charting and other administrative activities. One respected journal has estimated that physicians in four common specialties spend, on average, 785 hours per physician per year just dealing with reporting on quality measures!

Physician employment agreements with a private practice are likely to require much more flexibility in scheduling. Patient volumes do not decline when a physician is absent because he or she is sick, taking vacation, or attending CME. Good patient care may require extended office hours during these periods, so that the remaining physicians can see patients within a reasonable time of an appointment request.

A true 40-hour workweek may be attainable if the employer is willing to agree to about 32 patient contact hours each week. That should give you adequate time for rounding, charting, medical staff meetings, and other administrative duties – and still allow you to have a life outside the practice of medicine.


About the Author

I am a healthcare attorney with over 40 years of experience, focusing on physician employment contracts. My book, The Final Hurdle, a Physician's Guide to Negotiating a Fair Employment Agreement, is available on Amazon.

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(2) comments

Barry August 1, 2019

What is the definition of patient contact hours?

    Dennis Hursh August 3, 2019

    It’s basically time you are personally in contact with a patient. For example, scheduled office hours, and time in the OR are patient contact hours. Time spent on the phone with patients, fighting with insurance companies, charting, medical staff meetings, etc. are not patient contact hours. As you can see, a “40 hour week” is going to involve a lot of your time, if you are expected to provide 40 patient contact hours per week.

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